Tailored to your specific needs, we capture and analyse customer and/or participant feedback during and post any event or activity. We can actively capture information requirement to your business needs and report on key findings. Knowing what drives your visitor, and their return loyalty to your event or activity is critical to your ability to deliver more value.
Surveying your visitors and/or participants and gathering expectations and opinions both during and after your event, provide you the information you need to make strategic decisions on programming, content, and service delivery. Be more in tune with your visitors’ needs and wants, ensure your spend is delivering maximum market penetration and build your strategic plans for the future.
It is crucial for any Event Manager to know what drives the successes and/or failures of their activity.
We gather, analyse and report on the following for you:
Satisfaction (against key measures)
Improvements (from the attendees/participants perspective)
Promotion (knowledge, advertising coverage, web based activities)
Sponsorship Awareness (spectator responses vs. sponsor status)
Attendance (demographic, length of stay, frequency)
Contribution to Tourism and the areas’ Economy (expense patterns)
Recommendations (initiatives, information and awareness)
Comparison with previous events (if applicable)
We offer individualised Surveys capturing information from any events’ visitor or participant customer base, regardless of their Demographic. Sustained high quality fieldwork is assured by utilising our own completely independent and experienced interviewers who offer face-to-face personalised interviewing expertise!
Event and Dedicated Activity Surveys
Tailored to your specific needs, we capture and analyse customer and/or participant feedback during and post any event or activity. We can actively capture information requirement to your business needs and report on key findings. Knowing what drives your visitor, and their return loyalty to your event or activity is critical to your ability to deliver more value.
Surveying your visitors and/or participants and gathering expectations and opinions both during and after your event, provide you the information you need to make strategic decisions on programming, content, and service delivery. Be more in tune with your visitors’ needs and wants, ensure your spend is delivering maximum market penetration and build your strategic plans for the future.
It is crucial for any Event Manager to know what drives the successes and/or failures of their activity.
We offer individualised Surveys capturing information from any events’ visitor or participant customer base, regardless of their Demographic. Sustained high quality fieldwork is assured by utilising our own completely independent and experienced interviewers who offer face-to-face personalised interviewing expertise!